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Improving Customer Experience for

Successful Digital Marketing

Improving Customer Experience for Successful Digital Marketing

How it is when you enter a shop, and an attendant immediately responds to you? Now, that is what we call good customer service. But now, what if that attendant not just answers your query but shows you the way, takes you around, and solves your purpose for which you came? That is what we mean when we talk about “customer experience.”

Many people mistake customer service to be the same as the customer experience. There is a thin line between the two that we will discuss in this article. Focussing ourselves on the need, importance, and utility of improving customer experience, we will see the concept in a new light and how it has become the need of the hour in today’s fast-paced world.

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      Jaswinder Singh

      CEO

      Jaswinder Singh is the CEO of WebGuruz Technologies Pvt Ltd., a renowned Company offering Web-applications, Mobile applications, and Digital Marketing solutions. He has been at the forefront of any decision that the Company has made.

      For around thirteen years, the Company has focused on bringing some of the best technological ideas with amazing web solutions to the world and its clients. With diverse experience in the IT industry, Jaswinder assists the team in performing processes to accomplish the Company’s business plan, measure the results, and assist with identifying best practices to improve performance.

      Over the course of his career, Jaswinder has achieved significant certifications in the Digital Marketing Industry-including Hubspot Inbound Marketing Certification, Google Adwords Certification, Woorank Certification. His knowledge and support have made the employees participate in all the areas of technology that has led to raising the Company’s position to the top.

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