Website Maintenance Packages

Progressive
Two (Up to 2 hour of ASP.NET & PHP Scripting or non Development related support time is included)Unique web update tickets
✔Updates made during normal business hours(After hours, weekends & holidays aren't covered)
Two Tech Support & Consulting Requests
Included in the Two hours of Unique web update tickets($110 an hour after the 2 included hours)ASP.NET & PHP Scripting
-Ecommerce
✔CMS Support
✔Annual strategic website planning
✔Email/ Webmail/ Mobile Support
✔Annual website review (Delivered via email)
✔Online customer support system
Three Business days Max (Clients on Support Plans, receive priority issue ticketing)Turn around time
✔Hubspot COS quarterly upgrades/ security patches
✔Wordpress CMS quarterly upgrades/ security patches
✔Magento CMS quarterly upgrades/ security patches
✔Monthly Google Analytics traffic reports

Enterprise
Five (Up to 4 hours of this time can be ASP.NET & PHP Scripting or non Development related support time)Unique web update tickets
✔Updates made during normal business hours(After hours, weekends & holidays aren't covered)
Four Up to 4 hours included in the five hours of Unique web update tickets($110 an hour after the 4 included hours)
$110/hour ASP.NET & PHP Scripting
✔Ecommerce
✔CMS Support
-Annual strategic website planning
✔Email/ Webmail/ Mobile Support
✔Annual website review (Delivered via email)
✔Online customer support system
Two Business days Max (Clients on Support Plans, receive priority issue ticketing)Turn around time
✔Hubspot COS quarterly upgrades/ security patches
✔Wordpress CMS quarterly upgrades/ security patches
✔Magento CMS quarterly upgrades/ security patches
✔Monthly Google Analytics traffic reports

Progressive

Enterprise