Website Maintenance Packages
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Features
- Unique web update tickets
- Updates made during normal business hours(After hours, weekends & holidays aren't covered)
- Tech Support & Consulting Requests
- ASP.NET & PHP Scripting
- Ecommerce
- CMS Support
- Annual strategic website planning
- Email/ Webmail/ Mobile Support
- Annual website review (Delivered via email)
- Online customer support system
- Turn around time
- Hubspot COS quarterly upgrades/ security patches
- Wordpress CMS quarterly upgrades/ security patches
- Magento CMS quarterly upgrades/ security patches
- Monthly Google Analytics traffic reports
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Up & Coming
- One (Up to 1 hour of related support time is included ASP.NET & PHP Scripting is not included)Unique web update tickets
- ✔Updates made during normal business hours(After hours, weekends & holidays aren't covered)
- oneTech Support & Consulting Requests
- $110/hourASP.NET & PHP Scripting
- -Ecommerce
- -CMS Support
- -Annual strategic website planning
- ✔Email/ Webmail/ Mobile Support
- ✔Annual website review (Delivered via email)
- ✔Online customer support system
- Five Business days Max (Clients on Support Plans, receive priority issue ticketing)Turn around time
- -Hubspot COS quarterly upgrades/ security patches
- -Wordpress CMS quarterly upgrades/ security patches
- -Magento CMS quarterly upgrades/ security patches
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✔Monthly Google Analytics traffic reports
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Progressive
- Two (Up to 2 hour of ASP.NET & PHP Scripting or non Development related support time is included)Unique web update tickets
- ✔Updates made during normal business hours(After hours, weekends & holidays aren't covered)
- TwoTech Support & Consulting Requests
- Included in the Two hours of Unique web update tickets($110 an hour after the 2 included hours)ASP.NET & PHP Scripting
- -Ecommerce
- ✔CMS Support
- ✔Annual strategic website planning
- ✔Email/ Webmail/ Mobile Support
- ✔Annual website review (Delivered via email)
- ✔Online customer support system
- Three Business days Max (Clients on Support Plans, receive priority issue ticketing)Turn around time
- ✔Hubspot COS quarterly upgrades/ security patches
- ✔Wordpress CMS quarterly upgrades/ security patches
- ✔Magento CMS quarterly upgrades/ security patches
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✔Monthly Google Analytics traffic reports
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Enterprise
- Five (Up to 4 hours of this time can be ASP.NET & PHP Scripting or non Development related support time)Unique web update tickets
- ✔Updates made during normal business hours(After hours, weekends & holidays aren't covered)
- FourUp to 4 hours included in the five hours of Unique web update tickets($110 an hour after the 4 included hours)
- $110/hourASP.NET & PHP Scripting
- ✔Ecommerce
- ✔CMS Support
- -Annual strategic website planning
- ✔Email/ Webmail/ Mobile Support
- ✔Annual website review (Delivered via email)
- ✔Online customer support system
- Two Business days Max (Clients on Support Plans, receive priority issue ticketing)Turn around time
- ✔Hubspot COS quarterly upgrades/ security patches
- ✔Wordpress CMS quarterly upgrades/ security patches
- ✔Magento CMS quarterly upgrades/ security patches
-
✔Monthly Google Analytics traffic reports
Up & Coming
Progressive
Enterprise