
Making Interactions Safer and more Convenient with Touchless UI
“The Future is Touchless,” said an article published on a technology website. And indeed so. In a study conducted by Capgemini in 2020, about 77% of users across the globe expect to increase their use of touchless interactions during the COVID-19 pandemic. And even post it, there is a significant number of them (62%) still interested to try their hands on touchless technology.

It can be easily deduced that the Coronavirus pandemic has proved a major catalyst for the adoption of touchless user interface (UI). And the concept seems more relevant now than ever before. And why not? The technology provides a safer and more convenient way of interacting with devices in public places like hospitals, offices, airports, and shopping centers. By leveraging motion sensors, voice recognition, and gesture control, this smart technology enables users to interact with devices without touching them physically.
This article focuses on how touchless UI will revolutionize interactions and make them safer and more convenient.

A little about Touchless Technology
Touchless UI offers several benefits over traditional touch-based UI. These include:
Safer Interactions
The COVID-19 pandemic has led to a significant increase in the demand for touchless UI technology. People are looking for ways to interact with devices without touching them physically to reduce the risk of contamination and transmission of diseases
Better Hygiene Practices
Touchless UI technology is not only safer but can also encourage better hygiene practices. For example, touchless hand sanitizers in public places can be more effective at reducing the spread of germs than traditional hand sanitizers that require physical contact.
Touchless UI technology provides a more convenient way of interacting with devices, especially in public places where touching surfaces may not be safe or allowed. Improved Accessibility
Touchless UI makes devices more accessible to people with disabilities or limited mobility, allowing them to interact with devices without the need for physical touch. It can also provide a more seamless and intuitive user experience, thus reducing the barriers to entry for people who may not be familiar with traditional touch-based UI.
Improved workplace productivity
Touchless technology can improve workplace productivity by reducing the time and effort required to complete tasks. For example, doctors and nurses in hospitals can interact with patient data and medical equipment more efficiently, allowing them to focus on patient care instead of spending time on paperwork or sterilizing equipment.
New opportunities for innovation
Touchless UI technology can provide new opportunities for innovation in various industries, including healthcare, retail, and transportation. For example, touchless payment systems can enhance the shopping experience by reducing the time and effort required to complete transactions.

Benefits of Touchless UI
Touchless UI offers several benefits over traditional touch-based UI. These include:
Safer Interactions
The COVID-19 pandemic has led to a significant increase in the demand for touchless UI technology. People are looking for ways to interact with devices without touching them physically to reduce the risk of contamination and transmission of diseases
Better Hygiene Practices
Touchless UI technology is not only safer but can also encourage better hygiene practices. For example, touchless hand sanitizers in public places can be more effective at reducing the spread of germs than traditional hand sanitizers that require physical contact.
Touchless UI technology provides a more convenient way of interacting with devices, especially in public places where touching surfaces may not be safe or allowed. Improved Accessibility
Touchless UI makes devices more accessible to people with disabilities or limited mobility, allowing them to interact with devices without the need for physical touch. It can also provide a more seamless and intuitive user experience, thus reducing the barriers to entry for people who may not be familiar with traditional touch-based UI.
Improved workplace productivity
Touchless technology can improve workplace productivity by reducing the time and effort required to complete tasks. For example, doctors and nurses in hospitals can interact with patient data and medical equipment more efficiently, allowing them to focus on patient care instead of spending time on paperwork or sterilizing equipment.
New opportunities for innovation
Touchless UI technology can provide new opportunities for innovation in various industries, including healthcare, retail, and transportation. For example, touchless payment systems can enhance the shopping experience by reducing the time and effort required to complete transactions.
Applications of Touchless UI
Touchless UI is being integrated into public places like hospitals, airports, and shopping centers to reduce the risk of contamination and ensure the safety of users. Where popular clothing stores like H&M introduced smart mirrors that are enabled by voice and facial recognition, some banks incorporated voice-based authentication based on a digital record of voice prints. Some of the other common touchless technology examples include:
Smartphones and Computers
Touchless UI is becoming increasingly common in smartphones and other devices like laptops, with features like voice recognition and gesture control enabling users to interact with their devices without physically touching them. For example, users can use voice commands to make phone calls, send text messages, or control their music playback. Or, they can even use hand gestures to control a program.
Home Appliances
Touchless UI technology is also being integrated into home appliances like smart TVs and voice-activated speakers, allowing users to control them using voice commands or gestures. For example, users can use their voice to change channels or adjust the volume on their smart TVs.
ATMs
ATMs are using touchless technology to allow users to withdraw cash without the need for physical contact with the machine. For example, some ATMs now allow users to scan their mobile devices to access their accounts, eliminating the need for a physical card.
Hospitals
Touchless UI technology is being used in hospitals to allow doctors and nurses to interact with patient data and medical equipment without the need for physical contact. For example, some hospitals use touchless UI technology to control medical equipment like X-ray machines and ultrasounds. Touchless check-in for emergency rooms, touchless kiosks, displays, etc. is increasingly being used.
Challenges of Touchless UI
Despite the benefits of touchless UI technology, there are also some challenges that come with it. These challenges include:
Accuracy Issues
Touchless UI technology may not be as accurate as touch-based UI. Voice recognition and gesture control technologies can be affected by background noise or misinterpretation of user actions, leading to inaccurate results.
Cost
Touchless UI technology is still relatively new, and the cost of implementing it may be high, especially for smaller businesses. This can make it challenging for some organizations to adopt touchless UI technology, particularly if they have already invested in touch-based UI systems.
User Comfort
Some users may find touchless UI technology uncomfortable or unfamiliar, leading to a less-than-average user experience. For example, some people may prefer to use touchscreens instead of voice commands or gestures, which can make it challenging for touchless UI technology to be universally adopted.
The final word
Touchless technology is a promising innovation that provides a safer and more convenient way of interacting with devices. Its adoption is increasing, and more devices and public places are incorporating it into their systems. However, there are still challenges that need to be overcome for touchless UI technology to become more widely adopted. With further development and refinement, touchless technology has the potential to revolutionize the way we interact with devices and ensure safer and more convenient interactions in public places.
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